Testimonials
We serve and support a variety of clients. Here are a few testimonials from clients and colleagues praising our dedication and service.
- "Paul was responsive, worked with our time-frame, and met the deadline. The index is robust and thorough. I was very pleased with the process and the results and would recommend Paul for any complex indexing task." ~Katja Rowell, M.D., Author
- "Paul's indexes were the easiest and most thorough I've ever worked with. What a relief to work with a professional! ...Paul led both the author and I through the process, left no stone unturned, and produced an index that was amazingly easy to lay out in the final product." ~project manager, Minneapolis-based publisher
- "Your index is far lovelier...this is a much more professional job." ~Karen Burns, Author
- "Paul relieved me and the rest of the staff of a huge responsibility. His dependability and willingness to follow through on commitments was exceptional. We were lucky to have him." ~Paul Doyle, President of Seattle Bookfest
- "Working with Paul on problem-solving and innovating unusual ideas continues to be terrific! His ability to listen carefully during our strategy and planning sessions alongside his attention to detail have made for a great working environment...If you ever get the chance to share in a project with Paul, I recommend it highly!" ~Michiko Stehrenberger, Marketing Designer at Michiko.com
- "...I have successfully applied several of his management techniques." ~Jorge Garcia, P.E., H.W. Lochner Inc.
- "Paul demonstrates excellent writing skills. I enjoyed working many projects alongside Paul...he was very instrumental in environmental planning." ~Cindy Reilly, Urban Planning Professional
- "Paul's leadership allowed us to effectively analyze and reevaluate an otherwise cumbersome marketing process. That, along with his technical writing guidance, was invaluable to our marketing campaign." ~Todd Wilson, Market Analyst & former Mortgage Consultant
- "Paul's leadership as director of planning operations produced a turnaround that can only be described as impressive. His services to the Wa:K Community will be remembered." ~Austin Nunez, Chairman of the San Xavier District of the Tohono O'odham Nation
- "Very goal-oriented, Paul accompishes his tasks through to completion...[he] accomplished an extraordinary amount of work with limited resources." ~Jorge Garcia, P.E., H.W. Lochner Inc.
- "Paul has effectively and energetically undertaken a field to use his special interests and talents, and I highly endorse him." ~Gloria Campbell, Technical Communications Program Director, Bellevue Community College
- "[Paul] is a dynamic, energetic individual, and he brings creativity as well as precision to his projects. I highly recommend him." ~Juliana Benedetti, Freelance Technical Communicator
Professional Associations
The following associations are part of the Top Hat Word & Index environment:
- American Society for Indexing, Pacific Northwest chapter (PNW-ASI) | PNW chapter President | Newsletter Coordinator for Indexers Ink (2009-present), PNW programming (2009-present), PNW marketing (2008)
- American Society for Indexing | conference presenter: Don't Just Break the Ice, Melt It! (2012 at San Diego, CA), & Your 21st Century Marketing Plan (2013 at San Antonio, TX & 2014 at Charleston, SC)
- Society for Technical Communication (Puget Sound Chapter)
- Northwest Independent Editors Guild
- American Planning Association | Speaker for Arizona State conference in Oro Valley, AZ (2001)
- Association of American Geographers
- Gamma Theta Upsilon: International Geographic Honor Society
- Seattle Bookfest (Guest speaker at Poetry Quiz Show, 2009)
- Richard Hugo House (Seattle, WA)
- Wordstock (Portland, OR)
- Montana Festival of the Book (Missoula, MT)
Charitable Causes, Nonprofit Associations, & Community Involvement
It's not just about work. Staff are involved in lending a hand or donating to the following nonprofit associations, trying to make a difference in the local community and abroad. Orgs are listed alphabetically, of course:
- American Red Cross
- Caring Clowns International
- Children International
- Mountains to Sound Greenway
- National Resources Defense Council
- OurOcean: Preserving Oregon's Coastal Legacy
- People for Puget Sound
- Seattle Green Festival
- Sky Island Alliance
- Transportation Choices Coalition
- World Wildlife Fund
Send your inquiries to Paul at: info@TopHatWordandIndex.com





